Company Overview:
Online retailer and wholesale distributor of popular fitness brand products.
Challenge:
Several web stores deployed created information silos and expensive and error-prone to manage product information, shipping, sales tax and payments.
Solution:
- Phase 1 – Deploy multiple web stores in Big Commerce and integrate into back office Sage 100 ERP system through eBridge Connections.
- Phase 2 – Help search for cloud-based ERP system to eliminate integration layers involved and adopt Open API technology platform.
Results:
Streamlined and integrated order to cash process where shopping cart could be fulfilled same day and e-commerce customers notified.
